Payment
We currently offer three payment options:
- Bank Transfer: Once you complete your checkout, you will be given our account details and will have three (3) days to submit your payment, during which the painting/s will be removed from our shop and reserved for you. We also accept payment through the Bank of Valletta mobile app (contact us for more details). Kindly transfer the full amount (including cost of the painting/s and delivery fees, if applicable, but excluding any bank charges), and contact us to coordinate the delivery/pickup. The painting/s will be released and returned to the shop if payment is not settled within three (3) days.
- Cheque Payments: Cheques are to be made payable to Paul Galea, and may either be sent by post (contact us for our mailing address), or given on delivery/pickup. In the latter case, we reserve the right to request to view an official document to verify your identity (a valid ID Card, Passport, or Driving License).
- Cash on Delivery: Cash payment on delivery/pickup.
All paintings are original and only one of each is produced; hence, they are automatically removed from our shop when purchased online, and we shall then set an appointment for their delivery/pickup. Should we not manage to set an appointment, after five (5) days the painting/s will be released and returned to the shop, with the exception of those paintings for which payment is made in advance.
Delivery/Pickup
We currently only deliver to the Maltese islands, against a delivery fee of €10 for mainland Malta, and €25 for Gozo. The delivery fee is calculated automatically upon checkout depending on your postcode. We reserve the right to amend this accordingly should we notice a technical error in the calculation of the fee. Deliveries are generally made Monday to Wednesday, after 17:00h CET, but we will do our best to accommodate you at a day and time that are convenient for you, subject to availability.
You may also pick up the painting/s directly from the artist’s studio in Santa Venera, Malta. The address will be provided when scheduling an appointment for the pickup.
Should you wish to ship the painting/s to any other country, kindly provide us your details and we shall obtain a courier delivery quote for you that would be as protective as possible for the painting/s. Nonetheless, in such cases we would still recommend insuring the package, as we shall not assume any responsibility for any painting/s that might be damaged while in transit.
Refund & Returns
Upon delivery/pickup, you will be asked to view the painting/s thoroughly and confirm your purchase.
Should you decide to not go ahead with your acquisition, we shall refund any payments made before (via bank transfer, or cheques sent by post), although we maintain the right to retain the delivery fee should we feel that your reasons were not in good faith.
Should you proceed with your purchase, no returns shall be accepted and no requests for refunds shall be entertained.